Get Support
Call, email, send a request, or join the remote session your technician opened.
If your organization does not have an agreement with AccentLogic, please contact our sales team at Contact Us to see how we can help.
Join a Remote Session
Enter the code your technician gave you.
After entering the code and clicking Join, a new window will open. Click the arrow button next to the code to download the client.
Do not start a session unless we provided the code.
When prompted, click Run or Open to start the application. If not prompted, manually run it from your downloads folder.
Grant the necessary permissions when prompted so the technician can view or assist with your screen.
This application will automatically be removed after your support session is over.
Call
(913) 225-7790
Outages and urgent “cannot work” situations.
support@accentlogic.com
Written tickets. No passwords or card data.
Submit a request
Create a ticket using the form below.
Submit a support request
We’ll route your request to the right technician.
Need to talk to someone now?
(913) 225-7790